Setting up custom results for quizzes

You can set up quiz results depending on the given answers. Such results are called custom results. It means that users get tailored results, not the usual on-fit-all answer.

Custom results have some advantages over the standard quiz ending:
— One quiz can have several custom results.
— Custom results can be used for all types of questions.
— If given answers don't match the set conditions, users will see a default result.
— You can specify unique goals for each result: give contact information, submit a form, etc.

To set up custom results, you need to specify some conditions. Giving conditions is like solving math problems or making decisions during the day (if..., then).

If John calls me today, I'll go with him to the movies. If he doesn't call, he'll get a default result: "Adios, John!"

If Kate agrees to feed my cat while I'm on a vacation, I'll lend her my car for a week. If she doesn't, then the car, by default, will stay in the garage.

Custom results work the same way: answers to the questions contain conditions. If the conditions are satisfied, a user gets one result; if the conditions aren't satisfied, they see another result. Keep reading to learn the basics of setting up custom results.

Here is an example of a linear quiz with questions that bring users to the same result.

To create a custom result(s), select a question with multiple answer options: Text area, Select, Checkbox, Radio, Image, Range slider.

To the quiz below we've added a Radio question with two answer options.

All results of a quiz are set up in the Results tab at the bottom.

The settings window shows the List of results with a Default result. To create a custom result, click Add result.

Enter the Form name that will appear in the Leads. Then choose when to show the result: if one condition or if all conditions are satisfied.

Now set up the condition itself: it will consist of a question and some possible answer(s). Click Add condition and select a particular question from the drop-down menu.

Turn on the toggle(s) of the required answer option(s) and click Add condition.

Now set up what happens if the condition is satisfied. For example, let's choose Show pop-up.

It will open a window with the quiz results. Choose a pop-up type that suits your needs; it can be a product card, a thank you pop-up with a promo code or anything else.

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Let's say you've created a quiz for those who want to learn a foreign language. After filling out the required fields, such as Name, Phone, Email, users see the question: "What language do you want to learn?".

If they answer French, at the end of the quiz they are invited to take a French course.

If the answer is Spanish, they get an offer to take a Spanish course.

Note that every custom result should have its own pop-up window. There are two custom results in our example, each with a separate pop-up.

You can view all the added pop-up windows on the My pop-ups tab.

Every question type has its own set of conditions.

Name, Text, Text area, Email, Phone questions: if the field is filled out or not, if the field contains or doesn't contain a particular word.

Range slider contains a number or a range of numbers.

File is or isn't uploaded.

Some question types (for example, Checkbox or Image) are multiple choice questions that let users select one or several answer options.

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When you enable Multiple in the Answer option settings while adding a question, such questions get an additional Satisfied if setting that includes:
— The condition is satisfied if a user has selected at least one option.
— The condition is satisfied if a user has selected all the options.
— The condition is satisfied if a user has selected other than the specified option(s).

Let's create a quiz to help students choose a suitable teacher (Mary or Michael). Mary works mornings and on weekends, Michael teaches mornings and evenings on working days.

We set the following condition: if a student chooses Mornings or Weekends, they will get Mary's contact info at the quiz end.

Michael's group has two classes a week, one in the morning and one in the evening.

So students who choose both Morning and Evening get into Michael's group. 

And those students who choose either Morning or Evening,  see an offer to join the wish list. This is set up with the Additional options toggle.