Plans and billing
You can publish a website on Flexbe after the prepaid subscription.
Please note that the price of our Business plan changes depending on the selected number of websites: from 1 to 300 websites. The available functionality also varies depending on the plan. You can compare the plan options here.
Currency
Flexbe account can be paid in US dollars or euros. You can select the currency of transactions only before the first payment for your plan. Afterwards, It’s impossible to change the currency on your own. To do that, contact our support team.
When paying with a bank card in a foreign currency, the conversion will be in the selected currency on the bank's side. For example, if you choose US dollars, and your card is in Mexican pesos, then the conversion from pesos to dollars will take place on the side of your bank.
When paying with a bank card in a foreign currency, the conversion will be in the selected currency on the bank's side. For example, if you choose US dollars, and your card is in Mexican pesos, then the conversion from pesos to dollars will take place on the side of your bank.
Discounts
You can subscribe for 1 month or 1 year. A yearly subscription gives 20% discount.
Billing
Only the website owner can pay for the plan. Website members cannot pay the subscription.
Paying the plan for the first time, you can choose between “natural person” and “legal entity” types of payer. To change your payer type, contact the support service.
Dates of payment settlements:
— Payments by bank card take up several minutes.
— Bank transfers from the company’s settlement account are made within 3 working days.
— Payments by bank card take up several minutes.
— Bank transfers from the company’s settlement account are made within 3 working days.
Changing your plan
You can change your payment plan at any time. The number of days left is recalculated automatically according to the new conditions of the payment plan.
For example, you have 20 paid days left and decide to upgrade from Start to Business / 3 Websites. The number of days will halve and you will have 10 days left because Business / 3 Websites is twice as expensive.
You can change your payment plan in the account's Billing → Change plans.
Automatic payments for the plan with the card on file
When paying for the plan with a bank card, you can select the automatic renewal, that is the money for using the software license will be automatically debited from the linked card.
We cannot guarantee that the write-offs will be successful. If your bank rejects the transaction for some reason, the transaction will not occur. We recommend checking the availability of funds in the account. If you have any questions, contact our support team in your personal account.
We automatically send notifications about due payments to the email address specified as the account login:
— 5 days before the end of the payment period and
— 14 days after it.
— 5 days before the end of the payment period and
— 14 days after it.
Refund policy
To resolve any issue about the refund, please email us at info@flexbe.com. In your email, specify the first 6 and last 4 digits of the bank card number from which was used for the transaction. Please, also attach a receipt or a screenshot of the operation message.
For legal entities: write to the mail info@flexbe.ru The INN of the organization and the domain of the site for which the refund is required.
We recommend writing to our support service team as soon as possible (preferably on the first day after the transaction).
There is no refund after the expiration of the paid period.
Trial period
The trial period on Flexbe lasts 14 days. You can prolong your trial an infinite number or times.
You can try out any plan for free during the trial period and choose the one that fits your needs. When your website is ready and you want to make it public, you need to upgrade to the chosen plan.
During the trial, you can transfer a site as a Draft to another Flexbe account. You can also add a domain to your website but it will be available only with an access code until you have a paid subscription. To get an access code, go to the Settings → General → Site Access.
Storing websites after the paid period is over
If you decide against subscribing, your site will be automatically deleted in 14 days after the trial period expires. If you have paid for a plan even once, your site will be deleted in 12 months once the trial period is over.